Terms of use
By using our website you agree to our terms of use. We may alter these terms without notice. Please check these regularly, since we reserve the right to correct any errors at any time.
Returns and exchanges
All sales final – no returns or exchanges.
Please check that your chosen product size and shipping address are 100% correct as it cannot be modified or canceled. Stock is not available for size corrections and/or exchanges.
If an item arrived damaged, we require visual proof of damage within 3 days of receiving your order. For all requests, please contact customer service at sales@vehemencebodyboards.com with photos and your order number. Your refund will be processed to your credit card or original method of payment within a reasonable period.
Limited warranty
VEHEMENCE warrants to the original purchaser that the product will be free from defects on materials and workmanship for a period of 60 days from the date of purchase.
WARRANTY DOES NOT COVER:
- General “wear & tear” damage through obvious misuse including bubbling of the deck or slick of the boards
- Water-logging damage from a leash, fins or other accessories
- Creasing on either the deck or slick of the board
- Any depressions from the rider or other objects
Shipping
Please allow up to 5 business days for email shipping confirmation and tracking number unless a future shipping window is noted on the product page. Business days are Monday–Friday, excluding major UK holidays.
We are not responsible for lost or stolen packages, any shipping deliveries that may be affected by customs, Covid, natural occurrences, transfers to local carrier.
VEHEMENCE does not take responsibility for any customs fees for international orders and these charges. The customs charges are the responsibility of the customer.
Returned to sender packages cannot be reshipped. Original shipping charges are non-refundable.
Purchasing
By ordering VEHEMENCE products, you agree that you are purchasing for personal use and not for resale. We reserve the right to refuse any orders without warning or explanation.
Liability disclaimer
All VEHEMENCE products are used at your own risk and should not be relied upon as a lifesaving device. It must not be used as a substitute for good swimming ability, ocean knowledge or proper precautions. The manufacturer, distributor and seller expressly disclaim any liability for injury, death, property damage or other loss or damage suffered by any person as a consequence of the use of any of the VEHEMENCE products.
WARNING! The purchaser by purchasing VEHEMENCE products assumes all liability arising from its use. VEHEMENCE does not endorse promote, encourage or represent the use of VEHEMENCE products for surfing or any dangerous use of VEHEMENCE products. The ocean can be a dangerous place. With all the currents, waves, hidden objects and of course, people, you need to be careful. Here are a few other pointers to keep you safe:
- The activity of surfing and bodyboarding is inherently dangerous like many water sports and activities.
- The activity of surfing and bodyboarding requires skills and the exercise of caution at all times. Stunts and extreme performances on bodyboards or surfboards are performed by experienced and competent individuals and are done with a great deal of personal risk.
- For best protection use professional VEHEMENCE products as our bodyboard leashes and purpose designed swimfins.
- Always surf with a friend to share the stoke and look out for one another.
- Check surf spots for potential hazards before paddling out.
- Don’t drop in, get in the way or interfere with other wave riders.
- Making use of safety gear, taking lessons, go surfing responsibly within your skill level and abilities, as well as using common sense, can all reduce the risk of serious injuries or death.
- Know how to swim before start surfing.
Surf safely, and you’re all set to go!
Contact information
For order inquiries contact: sales@vehemencebodyboards.com
